


our story
Ben Wallace didn’t set out to build another training company.
He set out to solve a problem he had lived through firsthand.
Long before BDW Crisis Training Solutions existed, Ben spent years working in security environments where volatility was normal and unpredictability came with the job. Addiction. Violence. Mental health crises. Escalating human behavior. High-risk encounters that demanded far more than textbook responses.
And in those moments, one reality became impossible to ignore:
Much of the training being taught simply wasn’t preparing people for the realities they were facing.
The courses checked boxes.
The certifications looked good on paper.
But too often, the material lacked realism, engagement, context, and the human element required to truly influence performance under pressure.
For Ben, that disconnect mattered.
Because when you work around people in crisis, context matters.
Communication matters.
Presence matters.
Decision-making matters.
And the ability to understand why people behave the way they do can completely change outcomes.
As a lifelong martial artist and dedicated student of human behavior, Ben understood something many instructors missed:
People rarely rise to the occasion.
They fall to the level of their training…
and often, to the level of their trainer.
So instead of accepting outdated methods, he chose a different path.
Driven by an obsession with growth, learning, and real-world effectiveness, Ben immersed himself in adult learning principles, communication strategies, de-escalation concepts, behavioral psychology, and practical crisis response systems.
He studied not only what people needed to learn —
but how they actually learn best.
That philosophy became the foundation for what would eventually evolve into BDW Self Defence, and later, BDW Crisis Training Solutions.
Today, BDW Crisis Training Solutions is built on a simple but powerful belief:
Inspiration must come before information.
Because people do not learn when they are disconnected.
They learn when they are engaged.
When they feel something.
When the material becomes real.
Ben’s instructional approach blends realism, emotional intelligence, context-based learning, and adult learning science into training experiences designed to create lasting behavioral change — not just temporary compliance.
His delivery style incorporates high-impact cinematic presentations, immersive storytelling, and audience participation rooted in the principles of Socratic learning — encouraging participants to think critically, engage actively, challenge assumptions, and discover solutions rather than passively consume information.
Rather than relying on scripted lectures and generic slide decks, Ben creates environments where learners become part of the experience itself.
The result is training that is memorable, emotionally engaging, and directly applicable to the realities people face every day.
Whether training frontline staff, community safety groups, security professionals, college-bound students, everyday people, or our valuable first responders, Ben’s mission remains clear:
Create training that prepares people for the realities they will face —
not the idealized versions found in outdated manuals.
Because effective crisis response is not about overpowering people.
It is about understanding them.
Communicating effectively.
Managing behavior under pressure.
Reading context.
Building trust.
And creating safer outcomes for everyone involved.
That is the foundation of BDW Crisis Training Solutions.
And for Ben Wallace, this work has never simply been about teaching techniques.
It has always been about changing outcomes.
